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Pharmacist

Privacy Policy

Privacy Policy
 

EASTVIEW PEOPLES PHARMACY is dedicated to safeguarding the privacy and confidentiality of our customers' personal health information (PHI). This Privacy Policy outlines our practices in compliance with the Personal Health Information Protection Act (PHIPA) and guidelines from the Ontario College of Pharmacists (OCP).
 

1. Information We Collect
 

  • Personal Details: Name, address, phone number, and email.

  • Health Information: Medical history, prescription details, and other health-related information necessary for providing pharmacy services.

  • Payment Information: Credit/debit card details and transaction history.

  • Digital Data: Cookies and browsing data collected from our website.
     

2. How We Use Your Information
 

  • Service Provision: To dispense medications, provide consultations, and deliver health services.

  • Communication: To inform you about prescription statuses, health services, and promotional offers.

  • Legal Compliance: To fulfill obligations under applicable laws and regulations.

  • Improvement of Services: To enhance our website functionality and customer experience.
     

3. Consent
 

We obtain your consent before collecting, using, or disclosing your PHI, except where permitted or required by law. Consent may be implied or explicit, depending on the situation, and can be withdrawn at any time, subject to legal or contractual restrictions.
 

4. Information Sharing & Disclosure
 

  • Healthcare Providers: Sharing PHI with other healthcare professionals involved in your care, as necessary and with your consent.

  • Third-Party Service Providers: Engaging trusted third parties for services like payment processing and delivery, ensuring they adhere to privacy standards.

  • Legal Requirements: Disclosing information when required by law or court order.
     

5. Data Security
 

We implement robust security measures, including encryption and access controls, to protect your PHI against unauthorized access, alteration, or disclosure.
 

6. Your Rights
 

  • Access: You have the right to access your personal health records.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Inquiries & Complaints: Contact us with questions or concerns about our privacy practices.
     

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